Refund Policy
Refund Policy
Last Updated: 24th March, 2025
At IIT Notes (“Website”), accessible at iitnotes.com, we provide high-quality digital study materials for IIT exam preparation. As our products are digital and instantly accessible upon purchase, we maintain a strict no-refund policy. Please read this policy carefully before making a purchase.
1. No Refund Policy
- All sales of digital notes are final and non-refundable.
- Once a purchase is completed, we do not offer refunds, cancellations, or exchanges, regardless of reason.
- Since our products are digital, they cannot be returned.
2. Exceptions to Refund Policy
Refunds may only be considered under the following exceptional circumstances:
- Duplicate Payment: If you were charged twice for the same purchase, contact us at contact@iitnotes.com with proof of both payments, and we will process a refund for the duplicate transaction.
- Technical Issues: If you are unable to access the purchased notes due to a technical error on our end, we will assist in resolving the issue. If we fail to provide access within a reasonable time, a refund may be considered at our discretion.
3. Contact for Support
If you experience any issues with your purchase, contact us at contact@iitnotes.com. We will review your request and respond within a reasonable timeframe.
4. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be reflected in the Last Updated date above. Continued use of our services after any changes implies acceptance of the updated policy.